Privacy Policy

Effective Date: January 1, 2025

Introduction

CyberBuddy LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our NoteCS Pro mobile application ("the App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address (for account creation)
  • Profile information (optional)
  • Payment information (processed securely through Apple's payment system)
  • Device identifiers for account sync

Usage Data

We automatically collect certain information when you use the App:

  • App usage patterns and frequency
  • Features accessed and time spent
  • Study session duration and progress
  • Flashcard creation and review statistics
  • AI tutoring interaction logs (anonymized)

Educational Content

The App stores and processes:

  • Your handwritten notes and annotations
  • Generated flashcards and study materials
  • AI-generated summaries and explanations
  • Progress tracking and analytics data

How We Use Your Information

We use your information to:

  • Provide and maintain the App's functionality
  • Process your subscription payments
  • Sync your data across devices
  • Generate personalized study materials
  • Provide AI tutoring services
  • Track your learning progress
  • Send important updates about your account
  • Improve our services and develop new features
  • Provide customer support
  • Comply with legal obligations

Subscription and Payment Information

NoteCS Pro offers optional subscription services:

  • Monthly Subscription: $9.99/month
  • Annual Subscription: $79.99/year (Save 33%)
  • 7-day free trial for new subscribers

Subscription benefits include:

  • Unlimited AI Tutoring Sessions
  • AI-Powered Flashcard Generation
  • Cloud Backup & Sync
  • Advanced Progress Analytics
  • Priority Support
  • Ad-Free Experience

All payment processing is handled securely through Apple's App Store. We do not store or have access to your payment card details. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure cloud storage with regular backups
  • Access controls and authentication
  • Regular security audits and updates

Your educational content is stored securely in the cloud to enable sync across devices and backup functionality. Local device storage is also utilized for offline access.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating the App (e.g., cloud storage, analytics)
  • Legal Requirements: When required by law or to respond to legal process
  • Protection of Rights: To protect the rights, property, or safety of CyberBuddy LLC, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission to share your information

AI and Machine Learning

NoteCS Pro uses AI and machine learning technologies to provide tutoring and study assistance. Please note:

  • AI interactions are processed to improve response quality
  • Your content may be analyzed to generate study materials
  • We do not use your personal educational content to train general AI models
  • AI-generated content is created specifically for your educational use
  • You retain ownership of all your original content

Children's Privacy

NoteCS Pro is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the App or provide any information. If we learn we have collected information from a child under 13, we will delete that information promptly.

Your Rights and Choices

You have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt-out of certain communications or data processing
  • Manage Subscriptions: Cancel or modify subscriptions through Apple ID settings

Analytics and Tracking

We use analytics tools to understand how users interact with the App. This helps us improve the user experience and develop new features. We track:

  • Purchase initiated and completed events
  • Feature usage statistics
  • App performance metrics
  • Study session analytics
  • Trial activation and conversion rates

This data is collected in an anonymized or aggregated manner whenever possible.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal or legitimate business purposes.

Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Effective Date" above. Your continued use of the App after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

CyberBuddy LLC

Email: cyberbuddyps@gmail.com

Address: Kentucky, USA

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not do).

European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.

Last Updated: January 1, 2025