Privacy Policy

Introduction

CyberBuddy LLC ("we", "us", or "our") operates the NoteCS Pro mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

By using NoteCS Pro, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Information You Provide

Account Information

• Email address
• Name (optional)
• Profile picture (optional)
• Educational institution (optional)

User Content

• Notes and handwritten content
• Flashcards you create or generate
• Study progress and analytics data
• Quiz responses and scores

Communication Data

• Support inquiries
• Feedback and feature requests
• AI tutor conversation history

2. Information Collected Automatically

Device Information

• Device type and model
• Operating system version
• Unique device identifiers
• App version

Usage Data

• Features used and frequency
• Study session duration
• Error logs and crash reports
• Performance metrics

Analytics Data (Anonymous)

• App navigation patterns
• Feature engagement metrics
• Subscription conversion rates

3. Information from Third Parties

Authentication Providers

If you sign in with Google, we receive:

• Basic profile information (name, email, profile picture)
• Authentication tokens

Payment Information

We do not store payment information. All payments are processed through Apple's App Store, which handles:

• Payment method details
• Billing information
• Transaction history

How We Use Your Information

1. To Provide Core Services

• Enable note-taking and synchronization
• Generate AI-powered flashcards and study materials
• Provide AI tutoring assistance
• Track learning progress and analytics
• Sync data across your devices

2. To Improve Our Services

• Analyze usage patterns to improve features
• Fix bugs and technical issues
• Develop new features based on user needs
• Optimize AI algorithms for better study assistance

3. To Communicate With You

• Send important service updates
• Respond to support requests
• Notify about subscription changes
• Share optional educational tips (with consent)

4. For Safety and Security

• Detect and prevent fraud
• Enforce our Terms of Service
• Protect user accounts
• Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

1. With Your Consent

• When you explicitly agree to share
• When you participate in collaborative features

2. Service Providers

We work with trusted third parties who assist in operating our App:

• Cloud storage providers (Firebase/Google Cloud)
• Analytics services (anonymized data only)
• Customer support tools

These providers are contractually obligated to protect your information and use it only for specified purposes.

3. Legal Requirements

We may disclose information if required by law or in response to:

• Court orders or subpoenas
• Government requests
• To protect our rights or safety
• To prevent illegal activities

4. Business Transfers

If we merge with or are acquired by another company, your information may be transferred as part of that transaction. We will notify you before any transfer occurs.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Limited access to personal data on need-to-know basis
• Secure Infrastructure: Cloud services with security certifications
• Regular Audits: Security assessments and updates
• Incident Response: Procedures for handling security breaches

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Active Accounts: Data retained while account is active
• Deleted Accounts: Personal data deleted within 90 days
• Backups: May persist in backups for up to 180 days
• Analytics: Anonymized data may be retained indefinitely
• Legal Holds: Data retained as required by law

Your Privacy Rights

1. Access and Portability

You can access and export your data through:

• App settings → Export Data
• Requesting a data copy via cyberbuddyps@gmail.com

2. Correction

Update your information directly in the App or contact us for assistance.

3. Deletion

You can delete your account and data:

• App settings → Delete Account
• Email request to cyberbuddyps@gmail.com

4. Opt-Out

You can opt out of:

• Marketing communications
• Analytics collection (limited functionality may result)
• AI data processing for improvement

5. Restriction

You can request we limit processing of your data in certain circumstances.

Children's Privacy (COPPA Compliance)

NoteCS Pro is intended for users 13 years and older. We do not knowingly collect personal information from children under 13.

If we discover we have collected information from a child under 13, we will:

• Delete the information immediately
• Terminate the account
• Notify the parent/guardian if possible

Parents who believe we have collected information from their child should contact us at cyberbuddyps@gmail.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard contractual clauses
• Adequate data protection laws
• Privacy Shield frameworks (where applicable)

California Privacy Rights (CCPA)

California residents have additional rights:

Right to Know

• Categories of personal information collected
• Sources of information
• Business purposes for collection
• Categories of third parties with whom we share

Right to Delete

Request deletion of your personal information, subject to exceptions.

Right to Opt-Out

We do not sell personal information, but you can opt out of certain data sharing.

Non-Discrimination

We will not discriminate against you for exercising privacy rights.

To exercise these rights, contact: cyberbuddyps@gmail.com

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights:

Legal Basis for Processing

We process your data based on:

• Consent: For optional features and marketing
• Contract: To provide services you requested
• Legitimate Interests: To improve and secure our services
• Legal Obligations: To comply with laws

Additional Rights

• Right to object to processing
• Right to restriction of processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with supervisory authority

Data Protection Officer

Contact our DPO at: cyberbuddyps@gmail.com

AI and Machine Learning

How We Use AI

• Analyze notes to extract concepts
• Generate personalized flashcards
• Provide tutoring assistance
• Improve handwriting recognition

AI Data Processing

• Processing occurs on secure servers
• Data is anonymized for model training
• You can opt out of AI improvement contributions
• AI does not make automated decisions affecting your rights

AI Limitations

• AI suggestions are educational aids only
• We do not guarantee accuracy of AI content
• Human review is recommended for important materials

Third-Party Services

Our App integrates with:

Firebase (Google)

• Authentication
• Cloud storage
• Analytics

Firebase Privacy Policy

Google Sign-In

• Authentication only
• Basic profile information

Google Privacy Policy

Apple Services

• In-App Purchases
• CloudKit (optional)

Apple Privacy Policy

Cookies and Tracking

The mobile app does not use cookies. We use:

• Local storage for offline functionality
• Analytics identifiers (anonymous)
• Session tokens for authentication

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• In-app notifications
• Email to registered users
• Prominent notice in the App

Review the "Effective Date" to see when last updated.

Contact Us

For privacy-related questions or to exercise your rights:

Response Time: We aim to respond within 30 days.

Complaints

If you're not satisfied with our response, you may lodge a complaint with:

• Your local data protection authority
• California Attorney General (for CA residents)
• Other relevant regulatory bodies

Appendix: Data Categories